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Services near you

Wherever you are in the country, free and confidential support for your gambling is never far away. Getting some help to get back on track is just a text, phone call, or Zoom away...

Our Services

Some people find it helpful to have a chat with someone who understands what it’s like to live with gambling stress. Sometimes you'll only need one session to put a plan in place. Or if you need some extra support, you can get ongoing counselling free of charge.

You can get support for your own gambling, and also if you're affected by someone else's gambling.

Use the map below to find local services near you

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Services available throughout New Zealand

Gambling Helpline

Free phone 0800 654 655  Text 8006 Chat online

Availability: Available 24/7, 7 days a week

The Salvation Army Oasis

Free phone 0800 530 000

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming . The Salvation Army Oasis offers services for those impacted by gambling harm, and will continue to be available by phone, email and video-stream while the nation continues to change alert levels due to the COVID-19 pandemic. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.

Website: www.oasis.salvationarmy.org.nz

PGF Services

Free phone 0800 664 262

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

9 am – 5.00pm Monday to Friday

Northland

Nga Manga Puriri - Northland Gambling Support Services

Availability: All staff are available to help via phone, Skype, Zoom, and email.

412 Kamo Road, Kamo, Whangarei

Northland

Phone: (09) 437 0167

admin@ngamangapuriri.org.nz

Auckland

Asian Family Services

Availability: Counselling services by phone or video call. Services available in English, Mandarin, Cantonese, Vietnamese, Korean, Thai, Japanese and Hindi.

Monday - Friday, 9am - 8pm.

128 Khyber Pass Rd, Newmarket

Auckland

Phone: 0800 862 342

help@asianfamilyservices.nz

Mapu Maia

Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.

Information, advice and advocacy is still fully functional.

8.30am to 10.00pm Monday to Friday

128 Khyber Pass Rd, Newmarket

Auckland

Phone: 0800 21 21 22

help@mapumaia.nz

Odyssey House

110 Mt Eden Rd, Mt Eden

Auckland

Phone: (09) 638 4957

admissioncentre@odyssey.org.nz


PGF Services

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

128 Khyber Pass Rd, Newmarket

Auckland

Free phone: 0800 664 262

or (09) 3681520

Website www.pgf.nz Live Chat

Tupu Pacific Alcohol, Drug and Gambling Services

Availability: Face to Face and Group Programmes Available. Specialist Problem Gambling Intervention Team (Fofola) and Health Promotion available.

Monday to Friday 8.30am to 5pm.

- 409 New North Road, Kingsland

- 492 Great South Road, Ōtāhuhu

- 17 Lambie Drive Building 4, Manukau

- 33-37 Paramount Drive, Henderson

Phone: (09) 845 1810

TupuService@waitematadhb.govt.nz

Satellite services also available: walk in clinic available Monday to Friday 10am-1pm at:

- Cads South, 17 Lambie Drive Manukau

- Tupu Central, 409 New North Road, Kingsland

Website: http://www.waitematadhb.govt.nz/

The Salvation Army Oasis

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.

Monday to Friday 9am to 5pm.

18 Allright Place, Mt Wellington

Auckland 1060

Phone: (09) 638 0801

auckland.oasis@salvationarmy.org.nz

Satellite services also available in: Satellite services also available in: Mt Eden, Albany, Henderson, Manukau

Website: www.oasis.salvationarmy.org.nz

Raukura Hauora o Tainui

Support for those impacted by gambling harm available face to face, phone, email and video-streaming.

Empowering Positive change within Whanau and Community

Monday to Friday 8.30am to 5pm.

47 Druces Road, Manukau

Auckland 2104

PO Box 97644, South Auckland Mail Centre, Manukau,

Auckland 2241, New Zealand

Phone: 09 263 8040

or 0800 472 858 -opt 2 for Tamaki

email: enquiries@raukura.com

Website: www.raukura.org.nz

South Seas Healthcare

14 Fair Mall, Shop 9, Ōtara Town Centre, Ōtara

Auckland

Phone: (09) 273 9017

nonu.tuisamoa@southseas.org.nz


Hamilton

PGF Services

Free phone 0800 664 262 or (07) 834 0014

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

Level 2, 109 Anglesea Street,

Hamilton 3204

help@pgf.nz

The Salvation Army Oasis

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming. We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.

Monday to Friday 9am to 5pm.

Phone: 021 894 863 or (07) 839 6871

Email: waikato.oasis@salvationarmy.org.nz

Address: 105 Rostrevor St

Website: www.oasis.salvationarmy.org.nz

K'aute Pasifika Trust

Availability: Support for those impacted by gambling harm;

available by phone, email, zoom (if requested),

and face to face individual and family sessions.

Monday to Friday 9am - 5pm.

960 Victoria Street

Citisite Building L.1

Hamilton, 3200

Phone: (07)834 1482  or  (07) 839 9921

Email: info@kautepasifika.co.nz

or alternatively Tony.Allen@aeretai.nz

Satellite services also available in Tokoroa

Website: https://www.kautepasifika.co.nz


Te Kōhao Health Preventative and Minimisation of Gambling Harm Health

Support for those impacted by gambling harm available by phone, email, video, and face to face.

Our team are available to support you and your whanau on your recovery to wellbeing

Monday to Friday 8.30am to 5pm, also outside these hours by mutual arrangement

951 Wairere Drive, HAMILTON 3247

or PO Box 7101

Phone: 0800 4835 6426 or 07 8565938

Email: admin@tekohaohealth.co.nz

Website: https://www.tekohaohealth.co.nz

Tauranga

PGF Services

Free phone 0800 664 262

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

Email: help@pgf.nz

Website www.pgf.nz Live Chat

The Salvation Army Oasis

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.

We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.

Monday to Friday 9am to 5pm.

176 Fraser Street

Tauranga

Phone: 021 894 863

or (07) 578 9329

tauranga.oasis@salvationarmy.org.nz

Website: www.oasis.salvationarmy.org.nz

Rotorua

PGF Services

Free phone 0800 664 262

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

help@pgf.nz

Hawkes Bay

Te Rangihaeata Oranga Trust

Availability: Counselling and support services to new and existing whaiora via text, telephone, and our website gamblinghb.co.nz

8.30am-5pm

210 Lyndon Road

Hastings

Phone: (06) 876 6267

Text or call 022 0435 346

admindesk@trhor.org.nz

New Plymouth

PGF Services

Free phone 0800 664 262

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

help@pgf.nz

Palmerston North and Whanganui

PGF Services

Free phone 0800 664 262

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

help@pgf.nz

Masterton

The Salvation Army Oasis

Availability: Services for those impacted by gambling harm available via phone, email and video-streaming

Monday to Friday 8.30am to 5pm.

41 Perry St,

Masterton

Phone: 027 223 0372

or (04) 389 6566

wairarapa_oasis@salvationarmy.org.nz

Porirua/Kapiti

PGF Services

Free phone 0800 664 262

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

help@pgf.nz

Ora Toa Mauriora

2 Ngatitoa Street

Porirua

Phone: (04) 238 4069

or (04) 237 0374

Taeaomanino Trust

10 Prosser Street Elsdon Porirua

Phone: (04) 237 6062

Free phone: 0800 345 345

office@taeaomanino.org.nz

Wellington

Asian Family Services

Availability: Counselling services by phone or video call

Services available in English, Mandarin, Cantonese, Vietnamese, Korean, Thai, Japanese and Hindi

Monday-Friday, 9am - 8pm.

Phone: 0800 862 342

help@asianfamilyservices.nz


Mapu Maia

Availability:  Counselling via face to face, home visits, phone, text, zoom, Microsoft teams are fully accessible. Information, advice and advocacy in the community is fully functional

8.30am to  5.00pm Monday to Friday or by evening appointment if required

128 Khyber Pass Rd, Newmarket

Auckland

Phone: 0800 21 21 22

or TEXT 3002

help@mapumaia.nz

Website: https://www.mapumaia.nz

PGF Services

Free phone 0800 664 262

or (04) 473 4360

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

Level 5, 148 Cuba Street

Wellington

help@pgf.nz


The Salvation Army Oasis

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.

We understand this is a very challenging time for everyone, and we are here to support you and your family and whānau.

Monday to Friday 9am to 5pm.

Phone: 027 223 0372

or (04) 389 6566

Address: Level 1, 219 Riddiford Street, Newtown, Wellington 6021

Satellite services in Lower Hutt and Upper Hutt

Email: Wellington.oasis@salvationarmy.org.nz

Website: www.oasis.salvationarmy.org.nz

Levin

Mapu Maia

Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.

Information, advice and advocacy is still fully functional.

8.30am to 10.00pm Monday to Friday

Phone: 0800 21 21 22

help@mapumaia.nz

Nelson / Tasman / Marlborough

Nelson Problem Gambling Services

Room 10 - 159 Hardy St

Nelson 7010

Phone: Mathew 021 0226 0819

or 0800 263 457

Email: mat@addictionadvice.nz

Nelson Problem Gambling Services

68 Seymour Street

Blenheim 7201

Phone: Mathew 021 0226 0819

or 0800 263 457

Email: mat@addictionadvice.nz

Note: Blenheim site staffed part time

Christchurch

Mapu Maia

Availability: Counselling via Zoom, Skype and Microsoft teams are fully accessible.

Information, advice and advocacy is still fully functional.

8.30am to 10.00pm Monday to Friday

Phone: 0800 21 21 22

Email: help@mapumaia.nz

PGF Services

Free phone 0800 664 262

or (03) 379 2824

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

The Loft, Level 1, Eastgate Shopping Centre

Corner of Buckleys Road and Linwood Ave

Linwood, Christchurch, 8062

help@pgf.nz

The Salvation Army Oasis

Availability: Support for those impacted by gambling harm available by phone, email and video-streaming.

We understand this is a very challenging time for everyone, and we are here to support you and your family and whãnau.

Monday to Friday 9am to 5pm.

126 Bealey Avenue

Christchurch 8013

Phone: 03 365 9659

christchurch.oasis@salvationarmy.org.nz

Satellite services also available in: Ashburton, Rangiora and Greymouth and via our local phone number on 03 365 9659

Website: www.oasis.salvationarmy.org.nz

Dunedin

The Salvation Army Oasis

Availability: Services for those impacted by gambling harm available via phone, email and video-streaming

Monday to Friday 9am to 5pm.

160 Crawford Street

Dunedin 9016

Phone: 021 803 167 or (03) 477 9852

Dunedin.oasis@salvationarmy.org.nz

Satellite services also available in: Oamaru and Balclutha

Website: www.oasis.salvationarmy.org.nz

PGF Services

Free phone 0800 664 262

or (03) 471 6172

Website www.pgf.nz Live Chat

Availability: Counselling services to new and existing clients by phone, email or video calls

8.30am – 5.00pm Monday to Friday

Level 1, Community House, 301 Moray Place

Dunedin 9016

Invercargill

Nga Kete Matauranga Charitable Trust

Availability: Phone and text counselling

9am-5pm, Monday-Friday.

92 Spey Street

Invercargill 9840

Phone: (03) 214 5260

Wendy.Ellis@kaitahu.maori.nz

Related information

Check out these other pages for safer gambling support and guidance.

Know the signs

It’s important to recognise when your gambling is no longer just for fun.

Find out more

Know your odds

You might be hoping that a big win could make a difference for you and your family but your chances of winning while gambling are a lot lower than you might think. Knowing your odds of winning can really put your chances into perspective.

Find out more